Login

A seamless transition to Smart

Delivering smarter benefits to you and your employees in a simple and rewarding way.

 

We will soon be welcoming you into the Smart™ family and we are excited to be able to continue delivering smarter benefits to you and your employees in a simple and rewarding way.

Our priority is ensuring you and your employees have an easy and swift transition of your salary packaging arrangements.

Why Smart?

Award-winning

We’re the most awarded salary packaging provider recognised by the Customer Service Institute of Australia (CSIA).

We make it easy

We're Australia’s leading salary packaging provider. From benefit selection to account set-up and maintenance, we can help.

You can count on us

We support over 400,000 employees from various industries and organisations across Australia so they can enjoy more of their salary.

FAQs

What happens when our organisation transitions to Smartsalary?
Will we be charged a transition fee for provider change?
Are there any fee changes for our employees?
Can I stay with Advantage longer?
Will our employees’ packaging payment stop during the transition?
What about novated leases, how will they transfer?
What happens to Advantage salary packaging cards?
Our employees have general queries about their packaging who should they continue to contact?
Where can I find the FAQ page for my employees?
Who can I/my team contact for payroll questions?
What is SSPRE and SSPOST?
What is the difference between the ‘ALL’ and ‘MODIFIED’ file?

Visit Smart FAQs for more answers

This is how we are communicating with your employees

 

Advantage client transition - customer schedule of communication (1).png

Notifying your employees

We will be in touch with your employees separately to communicate the changes. To help you pass this onto your internal channels, we have created some helpful intranet content which you can use to notify your employees of these changes.

Download the template
office meeting woman in foreground smiling

Introducing you to our secure Employer Portal

As an employer, you have access to our streamlined Employer Portal where you can manage your payroll and access important files such as your GST reports.

 

The portal provides you with:

 

  • Enhanced risk and security protection in the way we send and receive data with you to provide a secure way to transmit sensitive and confidential information
  • Faster processing of requests, creating faster turn-around times
  • The portal is conveniently available 24/7 so you can even process requests outside of standard business hours.

Other helpful resources

We're here to support you

  • Our Advantage Transitions team will be available to help you during the transition process.
  • Once your employees’ salary packaging is transitioned, they can access their new Smartsalary account.
A man and a woman are discussing something in an office

If you can’t find what you’re looking for, contact our friendly team

Email us

Important information

This is general information only. Before entering into any salary packaging or novated leasing arrangement, you should consider your objectives, financial situation and needs, and seek appropriate legal, financial or other professional advice based upon your own particular circumstances. The availability of benefits is determined by your employer. Conditions and fees apply. Smartsalary Pty Ltd, ABN 24 096 796 100, a Smart™ company.